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Provide the company name for your landlord / letting agent

Provide the email address for your landlord / letting agent

Provide the contact number for your landlord / letting agent

Occupant Type

Tenancy Start Date: The start date of your tenancy agreement

Do you have any pets living at the property?

Number of regular occupants (including yourself)

Key Release Authorisation: I, the owner/tenant specified above, allow the release of the management key for my property to the Concierge Team in the event of an emergency e.g. leak

Emergency Contact Name: Please provide a named contact and phone number incase of an emergency

Phone Number

Emergency contact (next of kin) Relationship

Impairments: Do you (any person living with you) have an impairment and require additional assistance in the event of an emergency evacuation?

“I confirm that I have read and understand the building’s fire safety information and evacuation strategy applicable to this development.”

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I confirm that the information provided is accurate to the best of my knowledge and understand it will be used for building management, safety, and compliance purposes in accordance with data protection legislation.

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